Rollover Periods – An Explanation #

These are relevant for subscription types with a Fixed End Date. A rollover period is the period at the end of the month/year, during which new members will receive a subscription for the remainder of the current period plus the next full period.

Setting the rollover period #

The rollover period is set when you create the Subscription Type. The default (our recommendation) is 60 days for annual subscriptions and 8 days for monthly.

If you don’t want to have a rollover period (ie anyone buying at the end of the period does not receive the next period’s subscription, then you can set the rollover period to 0.

Rollover periods and Pro-Rata #

The pro-rata feature enables you to offer a reduced price on annual subscriptions to new members who join during the year. Click here for more details.

Here’s an example

Rollover periods and subscription renewals #

Rollover periods are not relevant when members renew their subscriptions. When they renew, their end date is moved on by one period (e.g. year/month), regardless of whether there is a rollover period set or when their renewal happens.